Results

At Shalimar House, our primary concern is your health and well being. If you’re having tests done, your doctor will advise when they expect your results to arrive at the practice, so that you can make a review appointment to discuss the findings. Usually results are available three days after the test. Please note that you are responsible for the following up your results.
 

Clinically significant results

You will be contacted as soon as your doctor receives a notification for a clinically significant result. If any results are abnormal, we will contact you to arrange an appointment with your doctor. You may receive notification via SMS on the number provided. Please ensure that your contact information is up to date.  
 

Teenagers aged 14+

Please note that if a child is aged over 14 years, the details of test results cannot be legally disclosed to a parent without the patient’s prior consent, and this needs to be recorded in their medical notes.
 

Confidentiality 

At our Shalimar House, all medical records are computerised and confidential. It is the policy of Shalimar House to maintain professional and ethical obligations and to ensure that the security of all personal health information is maintained in accordance with federal and state privacy law. This includes complying with the federal Australian Privacy Principles (APPs) forming part of the Privacy Act 1988 and the Victorian Health Privacy Principles (HPPs) forming part of the Health Records Act 2001 (Vic). More information about the APPs and HPPs can be found on the Australian Information Commissioner’s website www.oaic.gov.au. Should you require further information please request a copy of the privacy policy from our friendly staff.

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Please inform our reception if your personal information changes (change of address, phone numbers, court documentation to advise of any child custody arrangements, etc).

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